There are lots of airlines and I am going use those." 'No, you can't use the restroom' Really? This person argues with the customer over a drink order. When I told her I wanted tea, she argued with me that I asked for club soda. She came back with club soda and insisted that is what I asked for. The flight attendant asked for my drink order and I told her tea. We paid extra to get 'preferred seating' only to see that there really is no preferred seating and people boarding the plane last could sit right up front if there is a seat open. "This is the first time I flew with Southwest.
Rather pay more money for a guaranteed seat assignment. Very disappointed." 'Horrible and terrible' No snappy flight announcement and not a smile from the flight attendants for the duration of the 4+ hour flight. The A flight attendant did not greet any passenger while boarding and the B flight attendant spent her time focused on saving seats in the exit row for friends with lower boarding priority. Their flights crews are usually friendly and outgoing, but that certainly was not the case on my non-stop flight on Feb. "I am normally a big fan of Southwest Airlines. I’ve been a loyal SW customer for a long time, but have to really think about flying with them again." We were very disappointed with the flight crews response to this situation, they seemed like they didn’t care at all and that it was an inconvenience for them to deal with. Needless to say we both were sick within 48 hours. If the crew had the supplies to do a through cleaning as well as given us some type of voucher to use in the airport to get new clothes that might have prevented us from getting sick. We asked to be moved but no other seats were open, so we were stuck. They should have protocols in place to deal with situations like this. The flight crew came over with paper napkins to wipe it off.no disinfecting of any kind which was totally unacceptable. It was incredibly disgusting and although we did feel sorry for the guy, it was a mess. Little did we know that the guy in the middle seat was sick, shortly after takeoff he began to vomit and we both got sprayed with it as did the people sitting in the row in front of us. I sat in the aisle and my friend had the window seat and an unknown guy sat in the middle seat as the flight was completely full. "We were very excited about our vacation to Orlando but everything changed on this flight. 'Words can't describe how horrible it was' The flight is always completely full, so last people in line are wondering where to find an empty seat and where to put away their luggage - How stupid is that?" No apologies, no refund of $15, just shrugging their shoulders and slowly going through your backpack.
Meanwhile, the line behind you moves ahead of you to the seats on the plane.
#SOUTHWEST AIRLINES REVIEWS FREE#
What a stupid system! And then, once you get through the line and they take away your boarding pass and you think you are free to get on the plane, they randomly pick you or your spouse for additional security check, where two young women are waiting to go through your carry-on. Nobody enforces check-in line assignment positions, so people get in-line early and then if you are not there 30 minutes before even boarding begins, you need to push your way through the line demanding to see other people's assignment position. "The Southwest (sic) has no seat assignments, so if you want to seat with your spouse and/or children, you need to pay extra $15 per ticket to get a better place in check-in line. In their own words, here are 12 travelers who hated Southwest. Stragglers board last and usually get stuck with middle seats. Passengers can select any seat when they board. Passengers who don't pay extra for priority boarding or get it through their status in the airline's frequent-flier program board in order of the time they checked in. Unlike other major airlines, Southwest does not assign seats. Many criticize the airline's unique boarding process and open seating. Sprinkled among the mountain of glowing reviews on TripAdvisor are a bunch of one-star reviews, a category reserved for a "terrible'' experience. carrier and sixth best airline in the world based on the quantity and quality of reviews posted to the popular travel research and booking site.īut that doesn't mean everyone loves the airline with a heart emblazoned on the belly of its planes and LUV as its ticker symbol. The latest praise came Monday: TripAdvisor named the airline the best U.S. Southwest Airlines has no shortage of fans and accolades.
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